What Information We Collect
In an effort to keep our service as simple and easy as possible we do not create, use or store profiles of our customers. We only record PII and other information that we reasonably require to do business with you. Tealicious House collects PII when you:
* Register as a Tealicious House user: your full name, address, shipping address, email address and phone number are stored in our database when you register.
* Order Information: all orders you have placed with Tealicious House will be stored in our database.
Please note: NO CREDIT CARD details that you supply during the order process will be stored by Tealicious House within our database.
* Contact Tealicious House: Tealilcious House collects PII such as your full name, address, email address and/or telephone number whenever you submit a query or suggestion, or request assistance with an order,
How We Use Your Information
Tealicious House uses your PII only for the purpose of responding to and fulfilling your requests for our products and services. Information collected by Tealicious House may be used to:
* Purchase Tealicious House products: Information collected when you purchase from Tealicious House is used to process your order. We may also contact you about your order to confirm the status and/or processing of your order.
* Respond to your questions or suggestions We will use your address, email address and/or telephone number to contact you when you submit a question or suggestion.
Who We Share Your Information With
Tealicious House does not disclose any information about customers to anyone except in the following circumstances:
* Legal obligations: Tealicious House may be required by law to disclose information provided by you to Tealicious House for the purposes of purchasing products from us. Tealicious House may also disclose information against someone who poses a threat to our interests (such as customer fraud).
How You Control and Access Your Information
Tealicous House believes that site visitors and customers should have control over the collection and use of their PII. You have control and access to your information as follows:
* Account Maintenance: registered users may login to their account to view, change, edit or delete stored information. If at anytime you would like assistance to remove or delete your account details, please contact us.
* General: if at anytime you wish to enquire about any of your PII that is stored by Tealicious House please contact us.